We won BMW Customer Service Retailer of the Year09/02/2016
We are absolutely ecstatic to announce that Lloyd BlackpoolBMW has won the ‘BMW Customer Service Retailer of the Year’ award at theprestigious annual BMW, MINI and Motorrad Conference on Saturday 6thFebruary 2016 at InterContinental O2 Arena, London.
The award represents acknowledgment of the outstandingcustomer service standards consistently maintained by Lloyd Blackpool BMWthroughout 2015 based on customer feedback and a 5-star rating system.Competing against over 140 approved BMW retailers across the UK, the awardaffirms Lloyd Group’s commitment to providing exceptional customer service.
Mark Powell, Head of Business at Lloyd Blackpool wasdelighted to comment;
“Being named as the ‘BMW Customer Service Retailer of theYear’ by BMW UK is personally something that I am very proud about and realisethat it is the constant team effort that results in excellent customer servicebeing provided. We would like to thank our customers for consistently rating ushighly and for their continued loyalty and valued support.’
This accolade was just one of many that the Lloyd Groupproudly picked up at the Awards ceremony with further recognition achieved bytheir Lloyd Newcastle Retailer winning the renowned overall ‘BMW Retailer ofthe Year’ award as well as the coveted ‘Head of Business of the Year 2015’award which was presented to Head of Business, Michelle Caveney.
Lloyd Motor Group has BMW & MINI centres throughout theNorth of England in Blackpool, Carlisle, Cockermouth, Colne and South Lakes aswell as the brand new Lloyd Approved Dealership which has just opened as partof the Blackpool site specialising in high-end vehicles across a range of prestigiousmarques.
The Lloyd Group continues to be a family-owned business andthe personable and friendly approach which is part of the Lloyd culture istransparent whenever customers visit any one of the Lloyd Motor Retailers.