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very good experience. no issues, everything done as expected and as described beforehand.
All my dealings with Lloyd Blackpool have left me satisfied as a customer
Completed the service as requested
Complimentary valeting wasn't quite up to the usual standard
Easy to deal with and very accommodating. Good attention to detail.
The problem was resolved and the car was delivered to me in an immaculate condition.
This is the sixth BMW we have purchased from lloyds.
Never had a problem with BMW Blackpool
EVEN THOUGH THEY WERE BUSY THE RECEPTION STAFF SPOKE TO ME AS SOON AS I ARRIVED OFFERED ME A COFFEE AND ASSURED ME I WOULD BE ATTENDED AS SOON AS POSSIBLE
The staff are always very helpful and very polite
They are a great team. Really helpful and friendly
fitted me in a short notice, job completed on time
Louise Dixon went out of her way to provide us with a high level of service
Very disappointed with the quality of the 'wash and vac'. Speckled paintwork and tyre walls untreated.I have an annual 'wash and vac' contract with LLoyds and have very little problem with that.
Always very professional
Taken it to long getting my car in and it was my seconds time
Only issue was that I had arranged to drop car off at 8.15 but had to wait 20 minutes as there was a queue
they did everything quickly and of high standerd
No problems made to feel special, good all round experience
No issues and well looked after
Pleasant premises with space to relax in comfort with refreshments if waiting for your vehicle;Helpful and friendly staffI have had some upgrades to the car and special praise goes to the Parts Manager Chris who has been very helpful
Very good but a little more expensive than others for my older 13 year old car.
See above.I was made to feel welcome from the moment I arrived and all staff couldn't have been more helpful and friendly
Excellent service from booking in to job done. Excellent assistance from Sam Peak the service representative. Car returned washed and vacuumed to a high standard.
I have always had immediate and courteous service from all personnel. In fact it is always a pleasure to visit.
Efficient, attentive, friendly service.
All staff are very friendly and helpful.
It just takes too long to book in and to pick up. Its a small thing but if you could speed this process up that would be good.
Friendly staff who went out of there way to help
No issues everything completed by set time.
Nothing was too much trouble
As above. They thoroughly deserve the awards they have won.
The staff are very friendly without being pally and are very good at what they do.Nothing is too much trouble and the coffee is good!!
Excellent service every time.
Friendly and welcoming staff
The whole service was very professional
because I am completely satisfied !
They are always very helpful and provide an excellent service
Excellent as always
No suprises what was quoted was completed
Great staff, quick service.
It was done efficiently and to high standard.
A fantastic service from the minute you walk through the door. A warm welcome from the ladies on reception and attentiveness and attention to detail from all the guys in the service department.
Everything was done as stated on time and efficently
painless timely service, helpful friendly staff and sterling service as usual
Comprehensive check as well as service, started and finished exactly on time. Findings from service discussed with me.
Unable to resolve all the faults that I have experienced.
Everything worked as promised with the repair covered under warranty and car was thoroughly cleaned.
Lloyds always provide me with a good service from start to finish.
Lovely staff great service
I have used Lloyds for around 6 years now and the quality of professionalism never fails to amaze. Great team.
Kept informed .... messages / video. Staff well informed and polite
because everybody is so professional it just shines through and nothing is to much of an effort to them
Just above niggles which could have been avoided
Professional, friendly service.Customer focus and care.
Helpful service staff. Sourced an X3 to borrow while they carried out work on my 120. Knowledgeable too.
Everything works as it should, Car nice and clean
Excellent from reception on entry to follow up afterwards. Great team
The stmtaff at Lloyd are friendly; professional and caring. They alway act in the best interests of their customer. The issue that I had was resolved to my satisfaction.
Lloyds always treat us very well. Staff are courteous polite and friendly.
Excellent 5 star service as usual.
From beginning to end we were fully informed of the progress.
Knowledgeable and friendly staff who were keen on staff be helpful
Very pleased with the Sales Exec Paul Woodman who was helpful knowledgeable and did not "pressure sell". This is the 2nd time I've sourced a care through Lloyds Blackpool and the sales service has been good.
Everything really straight forward and again great service
Cant fault the dealers. Prompt with everything
Danny Greaves and Rossi Polak, as well as the rest of Lloyd BMW staff, are an absolute credit and mean that not only have I purchased two cars from them but have also taken my wife to purchase her car from them.
made us feel welcome, coffee all the time and nothing was too much trouble. I felt as thou I was buying a car at 115.000 the way we were treated.
only issue was set up issues with BMW connected - took a couple of days and few phones call to your service desk to rectify
Everyone was friendly and helpful
Very informative and very relaxed handover thumbs up from me and my wife ??
Nothing was too much trouble
Couldnt have asked for anything more - perhaps a bow on my next car
lets you take all the time you need