Loading...

ABOUT LLOYD BLACKPOOL.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Pre-order the new BMW iX3 Premier Edition

Read

The BMW X Range. Lead without compromise.

Read

KEEPING YOU SAFE.

Read

BMW Owner's Guide: Maintaining Your BMW.

Read

COVID-19 Statement

Read

The Lloyd BMW Winter Event.

Read

Our Christmas Opening Hours 2019

Read

Climbing high to support Cash for Kids.

Read

100 Easter eggs donated to Cash for Kids charity.

Read

Long Service Award for Charity Support.

Read

Motability Week. 15th-19th April 2019.

Read

Lloyd Blackpool successful with double national award win

Read

Motability scheme welcomes BMW X2.

Read

Video: Discover the BMW i8 Roadster.

Read

Cash for Kids Mission Christmas Appeal 2018

Read

Our Christmas Market

Read
Rossi by BMW Logo

Genius! Rossi wins National Product Genius Competition

Read

BMW X5 stock available on 0% APR finance.

Read

BMW Help: Recalls

Read

Rotary Club of Lytham Charity Golf Day

Read

#ExploreYourWorld

Read

Win A Weekend Escape With The BMW X2.

Read

Mission Christmas Accomplished

Read

We are a drop-off point for Mission Christmas

Read

Our Christmas Market 2017

Read

Lytham Festival 2017 was Phenomenal

Read

Lytham Festival 2017 ... Get your dancing shoes ready

Read

It's a Knock Out

Read

We have been honoured as one of the best Retailers in the world

Read

Lloyd Blackpool named ‘BMW Retailer of the Year’

Read

Our Company History

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Rossi does it again! A film star in the making.

Read

How to get connected with BMW Connected Drive.

Read

How can a BMW Genius help me?

Read

BMW Approved Used 320d Sport Touring Offer

Read

YOUR PERFECT BMW COULDN’T BE CLOSER.

Read

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Effective service, with a smile.

Service

Complete confidence in technicians professional expertise ensuring safe, reliable and enjoyable motoring.

Service

Service on time and completed to my satisfaction

Service

because I am completely satisfied

Service

Never fail to deliver

Service

combined with BMW approval process it took nearly 3 weeks to fix the vehicle, which was ultimately the part that I suspected and identified myself before booking it in. Sub standard courtesy car.

Service

Efficiently and swiftly done at, and in, the times specified.

Service

The service was impeccable like normal and the additional safety measures made me feel safe during the limited time I was there. The special Desk to drop your keys off saves contact and limits time in the show room also.

Service

Very efficient staff who dealt with all my requirements speedily...a good and well-done job.

Service

Vicki Slater was my service advisor and she was fantastic. Always polite friendly and professional and assisted me with every step.

Service

Booked me in quickly and only had my car for just over an hour, easy to book in and helpful with responding to emails etc.

Service

Service provided as requested

Service

Everything was done and completed efficiently and more importantly with Covid regulations in place.

Service

As above. I know there is no proof having driven away from yourselves and I did report it when discovered for the information of staff. Still disappointed.

Service

I was looked after extremely well by the Senior Service Agent Robert. He is bery efficient and likeable to deal with. A good assest to Lloyds.

Service

No problems from start to finish.

Service

I've used Lloyd's many times for service and always excellent service

Service

Always made welcome by receptionist Rina and even the sales man Tim came over for a quick catch up.

Service

Simple process, answered questions and helped make the experience straightforward.

Service

As I have explained above

Service

Very good assistance from staff members during these trying times

Service

A minor cosmetic piece of work carried out under warranty, even so the job was done properly and on time.

Service

The service advisor was very professional

Service

They are always helpful and do their upmost to resolve any problem I may have. Totally dependable

Service

I had a Puncher and was repaired before car returned

Service

Courteous staff that kept me well informed

Service

Everything was as expected Thank you

Service

Dealt with my problem quickly and effeciently

Service

Went the extra mile

Service

Very knowledgeable staff. Appreciate very good communication with customer via telephone and video to ensure clear understanding of work being done. Quality of work excellent.

Service

My service advisor worked really hard to keep me in the picture as to what was happening with my vehicle

Service

The car was picked up on time and returned early.

Service

It is always an absolute pleasure to visit Lloyd Blackpool (BMW & Mini). The customer service experience is just the best, by some distance, I've ever experienced (in any customer service environment - not merely the motor trade).

Service

The work and service to the vehicle was dealt with professionally.

Service

Did exactly what you told me

Service

Thanks to everyone involved. Service experience is 5 star.

Service

Excellent service

Service

We called in after an engine light came on the dashboard just to see if someone could take a look. We were seen straight away and were told our car needed a new sensor. It was dealt with expertly and efficiently by Rob from the service department

Service

They have always looked after me with a smile

Service

Polite and efficient.There was a nail in my tyre and they fixed it free of charge as a gesture of goodwill.

Service

Excellent provisions in place for Covid and this did not feel inconvenient

Service

lloyds blackpool have always gone out of there way to make it an easy experience and make you very welcome everytime ??????

Service

Job done, no fuss

Service

the staff are very helpful and always willing to go the extra mile for you and make you completely satisfied.

Service

Extra jobs arose but the job Was still turned round in good time

Service

I'm happily satisfied with the service they give and how nice they are when booking in for jobs

Service

My car was booked in for MOT and a service while I had a walk to local stores and I was called to say it was ready in less than 2 hours.

Service

they did what they said they would and kept me informed accordingly

Service

Well treated

Service

Easy process, great communication

Service

Customer service

Service

Very helpful with Questions I asked

Service

Highly professional staff

Service

Professional service from beginning to end - even in a pandemic

Service

Everyone is very helpful and pleasant it's a pleasure to go to Bmw Lloyd

Service

Never had any problems , always polite and efficient

Service

As ever they are really professional and friendly

Service

They're a good team trying very hard in difficult circumstances

Service

very friendly

Service

Great staff, great facility - total confidence in the service provided.

Service

Simply the best

Service

The service was accomplished quickly and efficiently and you trust the quality of the work.

Service

The customer feels valued

Service

I FELT LIKE MY CUSTOM WAS VALUED, MY VISIT WAS DEALT WITH EFFICIENTLLY AND SAFELY.

Service

Excellent service provided by Robert.

Service

To further my previous comments I couldn't ask for anything more or be any happier. I have a great sense of trust in the team and have had nothing but the very best treatment and quality with service.

Service

Always feel valued. Great all round experience.

Service

Friendly team!

Service

Even in the middle of a pandemic, when the world is completely upSide down Gavin Seed and his team continue to deliver, meet needs and accommodate all requirements. Outstanding treatment.

Service

Vicki was very helpful and friendly and I liked Rhys's video!

Service

Always satisfactory

Service

The staff at Lloyd BMW Blackpool can't do enough to help in any way they can

Service

Your customer service team were excellent. Very polite, friendly and helpful. Everything was perfect.

Service

Very satisfied completed the service on time and £40 less than quoted. Also rectified a fault that I had reported and the service manager personally came to me and showed me what the problem was. I was very impressed

Service

1st class service given to me..

Service

Fast efficient,and helpful

Service

Friendly professional efficient and very obliging

Service

Great customer care

Service

Efficient, on time and staff always pleasant

Service

The car always comes back perfect.

Service

great service, matched the price I had been quoted elsewhere

Service

Showroom set up very good in view of the current restrictions

Service

the service and MOT was carried out quickly and efficiently, any problems were brought to my attention immediately and dealt with there and then.

Service

Usual five star service. Louise the service advisor spotted me at reception as soon as I came in and took me to her desk to complete the formalities . Service was completed within the hour.

Service

Similar to my first answer staff helpful, always friendly comfortable surroundings, what more can I say.

Service

Helpful, and quick service... always treated nicely. Made to feel safe, all instructions very clear and seating area very spacious.

Service

Lloyd BMW offer me brilliant customer service on every contact with them - phone or in the show room...

Service

From reception to completion of the service I was treated with friendliness and respect.

Service

Efficient polite friendly service

Service

Efficient car ready on time

Service

Lloyds always go that extra mile to ensure you are completely satisfied.

Service

Car sorted out quicker than expected

Service

Good comms, explained next steps well, talked me through what they had done and I am very happy with the outcome. Again Gavin Seed did an extent job as did the rest of the service team.

Service

Noting was too much trouble

Service

Great service experience

Service

All the staff are fantastic especially Gavin Seed, service manager. He's the best!

Service

Again as previously mentioned, always happy to help and very professional. Happy to deal with them

Service

No problems with service.

Service

Excellent service

Service

Very attentitive staff.

Service

All issues resolved.

Service

Really good experience

Sales
Thank you for your great feedback. Your loyalty and friendship means the world to us, thank you for awarding Paul and the team with 5 Stars and 10/10 service. Looking forward to seeing you soon, Mark Powell. Head of Business.

Purchased new vehicle, collected within 2 days...

Sales

Excellent customer service and very professional.

Sales

Have given a 5 star rating, but Covid restrictions - unavoidable - impacted on my experience.

Sales

All my enquiries and motoring needs were seen to.

Sales

From the moment you step foot into the showroom I actually felt my custom was valued. From first enquiry to picking up my new car was an pleasure.

Sales

Did everything required to satisfy my need.

Sales

All of the whole process was smooth And good customer service

Sales

From walking in Danny have us the best service nothing was to much to ask

Sales

Paul Woodman was brilliant during the handover and deserves special credit for making it safe and easy during the Covid pandemic.

Sales

Brilliant - can't fault the service received.

Sales

Everything done as and when expected, even with coronavirus restrictions.

Sales

The vehicle handover was well handled even though there were certain restrictions due to Covid. Tim told me everything I needed to know about my new car.

Sales

I am completely satisfied with my experience the whole Lloyds team couldn't be more helpful from start to finish.

Sales

I was looked after very well

Sales

Paul the salesman has been fantastic throughout

Sales

Staff are amazing