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ABOUT LLOYD BLACKPOOL.

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The BMW 5 Series.

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The BMW M4 Competition Coupé and Convertible.

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The BMW X Range. Lead without compromise.

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BMW Plug-In Hybrid Range.

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The Lloyd BMW Winter Event.

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Our Christmas Opening Hours 2019

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Lloyd Blackpool BMW supporting Cash for Kids Mission Christmas

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Climbing high to support Cash for Kids.

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100 Easter eggs donated to Cash for Kids charity.

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Long Service Award for Charity Support.

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Motability Week. 15th-19th April 2019.

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Lloyd Blackpool successful with double national award win

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Motability scheme welcomes BMW X2.

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Video: Discover the BMW i8 Roadster.

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Cash for Kids Mission Christmas Appeal 2018

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Our Christmas Market

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Rossi by BMW Logo

Genius! Rossi wins National Product Genius Competition

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BMW X5 stock available on 0% APR finance.

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BMW Help: Recalls

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Rotary Club of Lytham Charity Golf Day

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#ExploreYourWorld

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Win A Weekend Escape With The BMW X2.

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Mission Christmas Accomplished

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We are a drop-off point for Mission Christmas

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Our Christmas Market 2017

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Lytham Festival 2017 was Phenomenal

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Lytham Festival 2017 ... Get your dancing shoes ready

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It's a Knock Out

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We have been honoured as one of the best Retailers in the world

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Lloyd Blackpool named ‘BMW Retailer of the Year’

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Cool Ride to School - Edward & Leo

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Mission Christmas Accomplished

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Rossi does it again! A film star in the making.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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BMW Approved Used 320d Sport Touring Offer

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Your Perfect BMW Couldn't Be Closer.

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service from Lloyd Blackpool exemplar as usual.

Service

I simply needed a replacement tyre. The tyre was fitted and I was back on the road.

Service

excellent customer service, very attentive.

Service

I would have given 5 stars but having came in for a tyre and wheel alignment at the time a vehicle inspection was done in December. And on the 1st of jan the warning light for the car needing a vehicle inspection has come on

Service

Good customer service provided

Service

Customer service was excellent. When the job was longer than frat expected, the team sorted a hire car ASAP so I could carry on with my day

Service

Excellent customer service and over and above with solving any issues.

Service

After sales service not been the usual top class as yet

Service

Lloyd's Blackpool are the best dealership I've visited, there customer care is second to none.

Service

No courtesy car

Service

Excellent service

Service

The team were great

Service

Service department extremely helpful and efficient

Service

Needed to be out of showroom at a particular time and this was achieved

Service

The reason I have said this is for the first time I have had to re-book the vehicle after service and warranty check. The vehicle was juddering at idle speed, flat spots when driving, random gear selection. Never had this previously and needs sorting

Service

Knowledgeable and friendly staff

Service

Robert gave up is repair slot so I could have my car retyred all the staff are very helpfull nothing was too much trouble

Service

Nice people

Service

Quick diagnosis of problem.... sorted and kept informed.

Service

I bought 4 new winter tyres and was assured they were appropriate for my M140. However it subsequently emerged that I also needed 4 new tyre pressure warning valves at an additional unexpected cost of around £400

Service

Great service and staff tend to keep you updated and supplied with tea!

Service

Everything went smoothly and task completed efficiently

Service

Servicing assistant was very helpful and knowledgeable

Service

They solved the problem, when time taken to extend they automatically extended the courtesy car too

Service

See comment above. I do think that over years the car service has become very very expensive.

Service

tv and watch the world go by

Service

No attempt to ' sell ' the service with an explanation of what was being done, either before or after. When you are spending over £600 it would be nice to understand what BMW are providing. Even the valet was average, rear seat well not touched.

Service

My car is running a lot more smoothly thank you. However, the entertainment center had been cleared so I had to reset all the radio stations and I vacant link my phone back into the car. My son has tried too without success. This is most inconvenient

Service

As above - were able to look at car and fix problem within 24 hours of me contacting Lloyds

Service

My only quibble is you seem unable to sort out a small problem with my radio

Service

No issues - very professional.

Service

The car always comes back in great condition and the problem always fixed.

Service

Inconsistent and high service costs.

Service

Great service

Service

No problems found with the car. All went well. My husband and I attended the garage both for delivery and pick-up of the car and had to wait to be seen by a representative. We were not offered any refreshments whilst waiting.

Service

the service was excellent both personally and operationally

Service

No issues

Service

Very pleased that you priced match a set of tyres for me. Staff are brilliant

Service

Good service

Service

Good service, nice people.

Service

Service carried out as planned and completed on time. Car cleaned and vacuumed as a bonus!

Service

The timing was as stated in the welcome to the waiting area, and I had something to read with a welcome coffee.

Service

Excellent service reasonable price very comfortable waiting area

Service

Excellent service and friendly attitude. Professional

Service

My car was mended and it was cleaned too.

Service

Service done in no time and back on the roads.

Service

Excellent service.

Service

Excellent service

Service

Every time I get my car back from a service the engine always sounds different - take it in smooth and comes out with more of a ticking noise in there. Had this with previous cars too not related to a blackpool dealership.

Service

Tim Parkinson and service team work seamlessly together

Service

car in for winter service which I read included oil, coolant top up and pack with de icer and washer fluid. I was told the car needed oil and they used my oil I carry in the boot! there was no washer fluid and following day coolant warning came on

Service

All the staff are very pleasant and very help full !!

Service

I opted for a service while I waited. I retrospect this took longer than expected and ideally should have been offered/ advised on the option of a courtesy vehicle and collect later in the day- this was not offered at the time of booking the service.

Service

Very pleased with the way i was treated , friendly staff and very professional, nothing too much trouble .

Service

Staff polite, service staff identified a problem we didn't know we had.

Service

Lloyd Blackpool have always provided me with excellent service, which I cannot fault.

Service

They did what they said in time stated.

Service

Form the moment you step into the dealership you are welcomed and looked after. Everyone is very friendly and willing to help, and as I said, the service from Dan was outstanding.

Service

couldn't have done more

Service

Can rely on assistance at short noice

Service

I was dealt with professionally through out

Service

Excellent service, fantastic attentive staff.

Service

always polite and efficient

Service

Everything was done satisfactorily

Service

Vicky excellent other member of staff not

Service

Felt they didn't really have time to explain an issue with the steering.

Service

Didn't seem to get back to me once I had received the video from the technician and I had to chase him my car needed to new tires and I explained I could get them done at Costco for the same tires for £153 for both tires so he was not prepared to do

Service

Rear light parts were expensive

Service

The competence and reliability of Service and Sales at Blackpool are key to this customer's satisfaction.

Service

all things were covered on the major service and MOT

Service

During the service the technician disconnected my dash cam without informing me. It was two days before I noticed it had been disconnected therefore I would have had no video evidence had I been involved in an incident. This is not acceptable.

Service

Because they give first class service.

Service

No quibbles on what needed doing, I was kept up to date and received my car back sparkling! What more could I ask for!

Service

Good dealership, better than when it was Woodman's. Staff are professional but friemdly. I would like to be better informed about services available, if I hadn't just had an email about winter health check, I don't think the staff were aware.

Service

Lloyd Blackpool actually seem to treat you as an individual and provide you with good old fashioned customer service.

Service

Everything was perfect, No issues. Looked after from start to finish by all the lovely staff.

Service

Personal service delivered in a professional and welcoming manner

Service

It took over an hour for the technician to advise BMW had already replaced the part at a previous service back in March 2018. I'd been informed at booking it would only take 20 minutes to check whether the part needed replacing.

Service

Warranty work on my 6 series was carried out brilliantly. No issues whatsoever.

Service

I have dealt with Lloyds, Blackpool, for about 10 years, generally through a particular customer services officer (Vicky).Given the exemplary service provided by this young lady, I can say that I am satisfied with BMW service.

Service

More so this time as our car wouldn't start on our return from holiday. The bmw assist came out quickly and the garage lent us a car the day before the car was book in.

Service

From booking in to picking up at the end I was kept informed and told what was being done

Service

A very friendly and helpful team who always give detailed information.

Service

The service checks done on my car was upto the expected standard Very professional staff who are experts in the field

Service

They helped me with what I needed and did a deal

Service

The human contacts and thoughtfulness are outstanding

Service

Polite friendly staff. Comfortable surroundings to wait for car. Car delivered back clean and emmaculate.

Service

Car was booked in with no fuss, repair was done efficiently, and a member of staff collected me from home. Also car was very kindly valeted.

Service

Excellent service

Service

all staff were very good in explaining what was happening and how quickly it would be done

Service

Excellent service & the team really made you welcome.

Service

Friendly, helpful staff in all departments

Service

Listen to customer needs

Service

booked in and job completed

Service

Happy with the staff as well as the service.

Service

Everything completed on time, came back in pristine condition

Service

Always professional and quick to respond. Even when there has been an issue it was resolved quickly and without any hassle and inconvenience to myself.

Service

They accommodated my availability requirements ; provided timely and friendly pick-up service ; and completed the job in reasonable time

Service

Everything 100%.

Service

On time and care taken.

Service

Was good experiences at every level.

Sales

Well informed staff very helpful.

Sales

Thorough

Sales

Did everything I needed in a professional and unpressured way

Sales

Every customer is valued and made to feel special, whichever car you buy. I bought a new x5 and my wife an used mini. We were both treated the same. I know dealerships who differentiate between new car and used car customers.

Sales
Thank you for your wonderful feedback. It is with great pride that we look after our customers and listen to their needs. Thanks once again for sharing your experience with us. Kind regards, Mark Powell. Head of Business.

Great knowledge

Sales

No pressure, relaxed environment. Pleasant staff and above all how accommodating Gary was.

Sales

I didnt have a car, so was difficult to pick up, but everything else fabulous

Sales

I received outstanding service from Dan Docherty and the team at Lloyds BMW, nothing was too much trouble. Whenever I walked into the showroom I was greeted by a smiling face and taken care of straight away.

Sales

Lloyds BMW Blackpool are the best dealer of any manufacturer I've dealt with. They are consummate professionals and go above and beyond.

Sales

Everything went perfectly and everything I had been told would happen, did.

Sales

Good coms

Sales

Brilliant experience. Danny Greaves at Lloyds Blackpool was excellent, not pushy but very attentive and listened to what I wanted. As well as easy, Danny treated me like a human being - friendly, attentive, honest, didn't make false promises etc

Sales

I was kept informed right from the start -when it been allotted a Chassis Number - until the actual date I could collect it - and then the handover was very informative and an exciting experience !

Sales

The whole purchase, from start to finish, was seamless, efficient and professional.

Sales

just grait service

Sales

Staff helpful but not pushy. Took my personal circumstances into account. Ensured that I was happy at each stage.

Sales

Top class customer service.

Sales

customer care during and from experience continues throughout the life of ownership

Sales

Paul Woodman is an outstanding salesman (at lloyds Blackpool) who cares not only about the people he works for but goes the extra mile and outside the box to ensure your total journey with them is an enjoyable one, cannot thank him enough.

Sales

I found the sales staff very knowledgeable about B M W, i found the experience very easy , i was kept informed every step of the way from ordering the vehicle to receiving it , i think the staff are good ambassadors for B M W.

Sales

Because I work there!!

Sales

Loved the big reveal and very personal

Sales

Simply the best

Sales

Dan dockerty who sold me my car was helpful , polite and extremely professional... he organised a test drive and explained everything to me and then when returning to the showroom even got me a cuppa tea !!! Ten out of ten !!!!