Loading...

ABOUT LLOYD BLACKPOOL.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

very good experience. no issues, everything done as expected and as described beforehand.

Service

All my dealings with Lloyd Blackpool have left me satisfied as a customer

Service

Completed the service as requested

Service

Complimentary valeting wasn't quite up to the usual standard

Service

No problems

Service

Easy to deal with and very accommodating. Good attention to detail.

Service

The problem was resolved and the car was delivered to me in an immaculate condition.

Service

This is the sixth BMW we have purchased from lloyds.

Service

Never had a problem with BMW Blackpool

Service

EVEN THOUGH THEY WERE BUSY THE RECEPTION STAFF SPOKE TO ME AS SOON AS I ARRIVED OFFERED ME A COFFEE AND ASSURED ME I WOULD BE ATTENDED AS SOON AS POSSIBLE

Service

The staff are always very helpful and very polite

Service

They are a great team. Really helpful and friendly

Service

fitted me in a short notice, job completed on time

Service

Louise Dixon went out of her way to provide us with a high level of service

Service

Very disappointed with the quality of the 'wash and vac'. Speckled paintwork and tyre walls untreated.I have an annual 'wash and vac' contract with LLoyds and have very little problem with that.

Service

Always very professional

Service

Taken it to long getting my car in and it was my seconds time

Service

Only issue was that I had arranged to drop car off at 8.15 but had to wait 20 minutes as there was a queue

Service

they did everything quickly and of high standerd

Service

No problems made to feel special, good all round experience

Service

No issues and well looked after

Service

Pleasant premises with space to relax in comfort with refreshments if waiting for your vehicle;Helpful and friendly staffI have had some upgrades to the car and special praise goes to the Parts Manager Chris who has been very helpful

Service

Very good but a little more expensive than others for my older 13 year old car.

Service

See above.I was made to feel welcome from the moment I arrived and all staff couldn't have been more helpful and friendly

Service

Excellent service from booking in to job done. Excellent assistance from Sam Peak the service representative. Car returned washed and vacuumed to a high standard.

Service

I have always had immediate and courteous service from all personnel. In fact it is always a pleasure to visit.

Service

Efficient, attentive, friendly service.

Service

All staff are very friendly and helpful.

Service

It just takes too long to book in and to pick up. It’s a small thing but if you could speed this process up that would be good.

Service

Friendly staff who went out of there way to help

Service

No issues everything completed by set time.

Service

Nothing was too much trouble

Service

As above. They thoroughly deserve the awards they have won.

Service

The staff are very friendly without being pally and are very good at what they do.Nothing is too much trouble and the coffee is good!!

Service

Excellent service every time.

Service

Ok

Service

Friendly and welcoming staff

Service

The whole service was very professional

Service

because I am completely satisfied !

Service

They are always very helpful and provide an excellent service

Service

Excellent as always

Service

No suprises what was quoted was completed

Service

Great staff, quick service.

Service

fair response

Service

It was done efficiently and to high standard.

Service

A fantastic service from the minute you walk through the door. A warm welcome from the ladies on reception and attentiveness and attention to detail from all the guys in the service department.

Service

Everything was done as stated on time and efficently

Service

painless timely service, helpful friendly staff and sterling service as usual

Service

Comprehensive check as well as service, started and finished exactly on time. Findings from service discussed with me.

Service

Unable to resolve all the faults that I have experienced.

Service

Everything worked as promised with the repair covered under warranty and car was thoroughly cleaned.

Service

Lloyds always provide me with a good service from start to finish.

Service

Lovely staff great service

Service

All good

Service

I have used Lloyd’s for around 6 years now and the quality of professionalism never fails to amaze. Great team.

Service

Kept informed .... messages / video. Staff well informed and polite

Service

because everybody is so professional it just shines through and nothing is to much of an effort to them

Service

Great team

Service

Just above niggles which could have been avoided

Service

Professional, friendly service.Customer focus and care.

Service

Helpful service staff. Sourced an X3 to borrow while they carried out work on my 120. Knowledgeable too.

Service

Everything works as it should, Car nice and clean

Service

Excellent from reception on entry to follow up afterwards. Great team

Service

The stmtaff at Lloyd are friendly; professional and caring. They alway act in the best interests of their customer. The issue that I had was resolved to my satisfaction.

Service

Lloyds always treat us very well. Staff are courteous polite and friendly.

Service

Excellent 5 star service as usual.

Service

From beginning to end we were fully informed of the progress.

Sales

Knowledgeable and friendly staff who were keen on staff be helpful

Sales

Very pleased with the Sales Exec Paul Woodman who was helpful knowledgeable and did not "pressure sell". This is the 2nd time I've sourced a care through Lloyds Blackpool and the sales service has been good.

Sales

Everything really straight forward and again great service

Sales

Can’t fault the dealers. Prompt with everything

Sales

Danny Greaves and Rossi Polak, as well as the rest of Lloyd BMW staff, are an absolute credit and mean that not only have I purchased two cars from them but have also taken my wife to purchase her car from them.

Sales

made us feel welcome, coffee all the time and nothing was too much trouble. I felt as thou I was buying a car at 115.000 the way we were treated.

Sales

only issue was set up issues with BMW connected - took a couple of days and few phones call to your service desk to rectify

Sales

Everyone was friendly and helpful

Sales

Very informative and very relaxed handover thumbs up from me and my wife ??

Sales

Nothing was too much trouble

Sales

Couldn’t have asked for anything more - perhaps a bow on my next car

Sales

lets you take all the time you need