We called in after an engine light came on the dashboard just to see if someone could take a look. We were seen straight away and were told our car needed a new sensor. It was dealt with expertly and efficiently by Rob from the service department
They have always looked after me with a smile
Polite and efficient.There was a nail in my tyre and they fixed it free of charge as a gesture of goodwill.
Excellent provisions in place for Covid and this did not feel inconvenient
lloyds blackpool have always gone out of there way to make it an easy experience and make you very welcome everytime ??????
the staff are very helpful and always willing to go the extra mile for you and make you completely satisfied.
Extra jobs arose but the job Was still turned round in good time
I'm happily satisfied with the service they give and how nice they are when booking in for jobs
they did what they said they would and kept me informed accordingly
My car was booked in for MOT and a service while I had a walk to local stores and I was called to say it was ready in less than 2 hours.
Very helpful with Questions I asked
Easy process, great communication
Highly professional staff
As ever they are really professional and friendly
Everyone is very helpful and pleasant it's a pleasure to go to Bmw Lloyd
Professional service from beginning to end - even in a pandemic
Never had any problems , always polite and efficient
They're a good team trying very hard in difficult circumstances
Great staff, great facility - total confidence in the service provided.
The service was accomplished quickly and efficiently and you trust the quality of the work.
The customer feels valued
I FELT LIKE MY CUSTOM WAS VALUED, MY VISIT WAS DEALT WITH EFFICIENTLLY AND SAFELY.
Excellent service provided by Robert.
To further my previous comments I couldn't ask for anything more or be any happier. I have a great sense of trust in the team and have had nothing but the very best treatment and quality with service.
Always feel valued. Great all round experience.
Even in the middle of a pandemic, when the world is completely upSide down Gavin Seed and his team continue to deliver, meet needs and accommodate all requirements. Outstanding treatment.
Vicki was very helpful and friendly and I liked Rhys's video!
1st class service given to me..
Efficient, on time and staff always pleasant
Friendly professional efficient and very obliging
The car always comes back perfect.
Fast efficient,and helpful
The staff at Lloyd BMW Blackpool can't do enough to help in any way they can
Your customer service team were excellent. Very polite, friendly and helpful. Everything was perfect.
Very satisfied completed the service on time and £40 less than quoted. Also rectified a fault that I had reported and the service manager personally came to me and showed me what the problem was. I was very impressed
great service, matched the price I had been quoted elsewhere
the service and MOT was carried out quickly and efficiently, any problems were brought to my attention immediately and dealt with there and then.
Showroom set up very good in view of the current restrictions
Usual five star service. Louise the service advisor spotted me at reception as soon as I came in and took me to her desk to complete the formalities . Service was completed within the hour.
Lloyd BMW offer me brilliant customer service on every contact with them - phone or in the show room...
Efficient car ready on time
Efficient polite friendly service
Similar to my first answer staff helpful, always friendly comfortable surroundings, what more can I say.
From reception to completion of the service I was treated with friendliness and respect.
Helpful, and quick service... always treated nicely. Made to feel safe, all instructions very clear and seating area very spacious.
Lloyds always go that extra mile to ensure you are completely satisfied.
Car sorted out quicker than expected
Good comms, explained next steps well, talked me through what they had done and I am very happy with the outcome. Again Gavin Seed did an extent job as did the rest of the service team.
Noting was too much trouble
Again as previously mentioned, always happy to help and very professional. Happy to deal with them
All the staff are fantastic especially Gavin Seed, service manager. He's the best!
No problems with service.
Vicky is always great - welcome back to work
Service at Lloyd Blackpool is always second to none. Staff are always very helpful.
I was looked after very well
Paul the salesman has been fantastic throughout
Lloyd BMW
Blackpool
