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The service is always excellent.
Car fixed first time and courtesy car provided
My problem was easily dealt with.
offered other services but weren't pushy.
Competitive price. Customer service was excellent.
All matters attended to in a timely manner.
I've used Lloyd BMW even before it was taken over by Lloyd, they're a great team who have always looked after me and they go the extra mile when needed. Robert, in service at Lloyd Blackpool, is particularly brilliant, in fact, I can't fault him. ??
Professional, friendly, kept up to date with progress. Vicki was extremely helpful
fast and friendly service
I was pleased with the overall service experience, especially with the car being cleaned before pickup.
Superb service as always. Really pleased with service pack I took out with Lloyd 3 years ago. Dealer servicing with no surprise costs for planned maintenance.
Lauren was brilliant, very helpful. Nothing too much trouble. Even came in on annual leave twice for viewing and handover of my new car.
Always an excellent service
Staff were friendly yet knowledgable.
Thank you for rating our services 10/10 and awarding us with 5 Stars! Best regards, Mark Powell, Head of Business.
Excellent comunication and service.
Thank you for your feedback and your 5 Star award. We are very pleased to hear you are happy with the way we communicate with you and the service received. Kind regards, Mark Powell, Head of Business.
Because I was very satisfied
Thank you for awarding our service team with 5 Stars. Best regards, Mark Powell, Head of Business.
These guys are the best in the business by miles. Made me feel super safe with all COVID regulations set in place. Sent me a video of the car whilst they worked in it. Absolutely perfect.
Thank you for your fantastic feedback. See you again soon! Mark Powell, Head of Business.
Work scheduled and executed as expected.
Thank you for taking the time to complete your BMW survey and award our service team with top marks. Best regards, Mark Powell, Head of Business.
Very professional, friendly and efficient service
Thank you for taking the time to complete your BMW survey and award us with such encouraging scores. Kind regards, Mark Powell. Head of Business.
Appointments scheduled in advance for a specific time. We were able to collect the vehicle after a short time, without having to leave the garage.
Overall I was very satisfied with the whole experience. I take great pride in caring for my cars, so to find that your team was as interested in looking after my car as much as I do, gave me great comfort. The price of the service was excellent also.
Friendly and professional service.
As ever, first class and the ambience is markedly Covid secure
always friendly easy to talk to and very much the personal touch
Staff are always friendly and helpful
Keeping me informed during the service process, along with a welcome coffee on offer.
My car has come back fixed and running A1
There are several other BMW garages closer to my home but I'm more than happy to make the 30 mile round trip for the faultless service I receive at Lloyd's Blackpool
All work carried out as expected on time.
Customer friendly Quality of work
Top Dealer. All my BMWs go there. Would not expect anything less.
The job was done to the standards I've come to expect at BMW Blackpool, and it came in somewhat cheaper than I'd expected.
Because I was completely satisfied of course.
Work completed, with helpful advise on the service report. (Especially in this period).
Kept well informed - professional service
Very professional throughout
WELL TRAINED STAFF IN ALL DEPARTMENTS AND VERY KNOWLEDGABLE AND POLITE AND WELL EDUCATED
Everything went perfectly and service was superb.
Lloyd Blackpool were polite, courteous and professional.
Always receive great service and Vicki goes that extra mile to ensure everything gets sorted first time
Made feel welcome very attentive to my needs
Service and staff were fantastic, thank you so much for fixing my problem quickly and efficiently.
The work was carried out effectively and promptly once they had the parts.
Easy and convenient
Professional, helpful, knowledgeable and friendly service
Couldn't be more helpful
Dealer support is part of the BMW Ownership package. The entire team at Blackpool always enhance the experience of owning a BMW. Thank you especially to Vicky, 5 star service.
Very friendly staff from reception to technician all delivered on time
A friendly and well organised dealership. Never had any problems with the dealership when my car was in for service.
Excellent service, very accommodating
Courtney was really helpful and friendly and kept us informed throughout.
Service carried out well as usual
Since living in the area I have used Lloyd's for any needs and that will always be so.
Through in their outlook... And they deliver
Effective service, with a smile.
Complete confidence in technicians professional expertise ensuring safe, reliable and enjoyable motoring.
Service on time and completed to my satisfaction
Never fail to deliver
because I am completely satisfied
Very professional service from BMW Centre, would highly recommend.
Salesman was extremely helpful and thorough
The whole purchasing process was simple and quick.
Smooth from start to finish. I feel like I got a really good deal and I was treated professionally throughout.
Lloyd BMW in Blackpool were very efficient at understanding my requirements, at placing the order, and keeping me appropriately informed on progress. The delivery process was easy and I was treated as a valued customer.
Lloyds gave me the best experience I could ever ask for when I was purchasing the car and especially when I picked my new BMW up
Jeremy Needham was excellent, friendly and knowledgable
Good honest advice
Dafydd who sold us the car was very considerate of what we wanted in our new car taking note of all we said and showing us different models, he then located one that completely met our needs he kept in touch with us and sent us a video .
excellent service. Walter Sudnik dealt with us politely and professionally
Everyone concerned was extremely professional
From just looking and walking around the showroom through to picking up my new car the person looking after me couldn't have been better. It was seamless, he couldn't do enough for me and had the right balance of keeping me updated.
All staff very helpful and answered all our queries.
Very efficient and non pushy experience
Stress free from start to end, lovely showroom, friendly and knowledgeable staff,
Excellent customer service especially given the difficult circumstances this year with covid.