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ABOUT LLOYD BLACKPOOL.

Find out more about what we do and our team.

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Climbing high to support Cash for Kids.

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100 Easter eggs donated to Cash for Kids charity.

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Long Service Award for Charity Support.

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Motability Week. 15th-19th April 2019.

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Lloyd Blackpool successful with double national award win

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Motability scheme welcomes BMW X2.

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Video: Discover the BMW i8 Roadster.

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Cash for Kids Mission Christmas Appeal 2018

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Our Christmas Market

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Rossi by BMW Logo

Genius! Rossi wins National Product Genius Competition

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW X5 stock available on 0% APR finance.

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BMW Help: Recalls

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Rotary Club of Lytham Charity Golf Day

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#ExploreYourWorld

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Win A Weekend Escape With The BMW X2.

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Mission Christmas Accomplished

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BMW i8 Roadster

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We are a drop-off point for Mission Christmas

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Our Christmas Market 2017

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Impress with the new BMW Shadow Edition

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Lytham Festival 2017 was Phenomenal

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Lytham Festival 2017 ... Get your dancing shoes ready

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It's a Knock Out

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We have been honoured as one of the best Retailers in the world

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Lloyd Blackpool named ‘BMW Retailer of the Year’

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Cool Ride to School - Edward & Leo

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Mission Christmas Accomplished

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Cash for Kids

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Official Sponsors of the Rock FM Breakfast Show

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Christmas Market 2016

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Old Links Golf Course Captains Charity Ball 2016

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Lytham Rotary Golf Day

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We won BMW Customer Service Retailer of the Year

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The Black Tie & Diamonds Charity Ball

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Super Support for Cash for Kids

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Our Complaints Procedure

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M PERFORMANCE DRIVING DAY WITH EVERY NEW BMW PURCHASED AND DELIVERED BEFORE 31/03/16

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Our Company History

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Rossi does it again! A film star in the making.

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and efficient from the moment I walked in.

Service

Polite well mannered friendly

Service

Our problem was dealt with very quickly. Staff were very polite and professional. Car was valeted as a good will gesture.

Service

Work was completed on time.

Service

Please see above, can't overstate how amazing the whole team are.

Service

Did was was needed efficiently. Pleasant Service people.

Service

Excellent service and well looked after.

Service

End to end process was managed very well, All staff are a credit to BMW.

Service

Lloyds Blackpool are very good.

Service

Exemplary service

Service

Staff courteous and helpful

Service

Easy to deal with

Service

Car returned with dirty interior, marked seats and floor mats.

Service

All areas of this service experience were great.

Service

Every that was said to be done was. No nasty surprises with them,

Service

Nothing was too much trouble for our sales rep at the Dealership.

Service

Fantastic customer service for my 4th year with Lloyd Blackpool. Always put the customer first and work hard to resolve any problem.

Service

Couldn't fault service received.

Service

Courteous and professional service as usual. Arranged for the rear tail light clusters to be replaced due to excessive condensation. This is the second set of replacements which is disappointing, however, satisfied with the warranty replacement work.

Service

I was given a courtesy car without any quibble

Service

Pre-booked while you wait service, excellent facilities and friendly helpful staff and excellent coffee

Service

Never had a better service anywhere else. Work around the customer for best and easiest time to suit me.

Service

Excellent service from Louise.

Service

As I am happy with the tur around nothing more to add at this stage of the survey

Service

Excellent service of car and staff always willing to listen and give advice about my car

Service

Car broke and was fixed no problem

Service

Courteous staff, service carried out on time and within a reasonable timescale.

Service

The service was carried out with due diligence.

Service

Kept informed of progress and car returned repaired and valeted.

Service

Could not do enough to help us

Service

Work done in timely fashion and comprehensive summary of vehicle condition

Service

My query was responded to swiftly. A courtesy car was available. Staff were helpful and courteous throughout. Vehicle was returned washed and vacuumed. A wipe over the screen and dials to remove dust would have been a nice extra.

Service

Since buying my car from Lloyd Blackpool I have used only Lloyd Blackpool for MOT and any servicing/repairs and they have really made me feel that such loyalty is appreciated. Staff are always very friendly and accommodating.

Service

Always great service

Service

Professional, polite...... excellent in the extreme!

Service

Experience never dips below anything other than fantastic

Service

Carried out as expected.

Service

Nothing too much trouble

Service

Quick, efficient, polite and informative service.

Service

I'm always satisfied with the service at Blackpool

Service

Customer service was great. Could not have done more.

Service

See above. Great reception. Great courtesy car. Very polite and kind staff

Service

A door wouldn't shut properly on my new car. I drove to the garage and asked if someone could take a look (it was 2 weeks old & cost almost £40k!! The advisor initially wanted to book me in for a future visit but after I protested he got someone to l

Service

Always polite and efficient

Service

Excellent service from Louise the service advisor

Service

Couldn't fault the service in any respect

Service

All staff wanted to ensure I was completely satisfied

Service

Start to finish a great experience.

Service

Our car was serviced very well but something happened in the workshop and made the car seat defective upon receipt.

Service

Completely satisfied. My car and myself were treated as though we were the most important thing happening that day. Excellent staff.

Service

Completed as planned and as quoted.

Service

Good service when delivering my car and very pleasant staff to deal with.

Service

Filled one of these surveys in before - nothing gets done when you say something untoward about Lloyd Blackpool !

Service

Lost my car for a week but did have courtesy car.

Service

I can't think of any criticism, which is a first for any car dealer/car service I have dealt with in 41 years of driving.

Service

No hassle booking in and lovely waiting area and facilities

Service

Everything expected perfectly clearly and all work completed on time.

Service

Top quality service from top professionals.

Service

Excellent and friendly service.

Service

I especially liked the video highlighting the problem with the tyres!

Service

Very efficient

Service

3rd time it had been in for a service. On the 2nd time it went in I'd had the same issue. Washed and waxed it over the weekend, went in on the Monday morning and came out again dirtier than when it went in. I was assured this won't happen again.

Service

treated like friends

Service

Excellent service

Service

Service carried out within the 90 minute timeslot

Service

Friendly, knowledgeable staff. Had a coffee whilst waiting and our car was serviced and cleaned inside and out.

Service

Competitively priced for the tyres very quick and efficient

Service

I requested an oil and filter change prior to the MOT and the service agent could not give me a direct answer stating that it might not be possible and would have to check. I could go round to any garage on the high street and get this work done.

Service

They explained everything about what had been carried out in the service, I was really happy

Service

Good quality workmanship

Service

Everyone great Louise looked after me well

Service

Replacement of parts completed on time.

Service

Good customer service and attention to detail.

Service

Again fantastic service

Service

Excellent service in a lovely environment

Service

Kept us informed

Service

Overall very satisfied, the service I received is what I expect of the dealership with the BMW sign over the door. I was disappointed on my last visit, but not this time.

Service

Superb service and even collected and delivered the car for my services.

Service

All issues sorted and within time

Service

The service we get at Lloyds Blackpool is always first class.

Service

Again, same as above. Very helpful friendly staff. And a courtesy clean!

Service

Excellent customer service

Service

Absolutely fantastic service, from arranging a service plan for me right through to first service, team members made sure I was ok with refreshments during the service of the car, follow up texts and phone calls checking everything is ok with the car

Service
Thank you for awarding us with 5 Stars! Thank you for sharing your experience with us. Kind regards, Mark Powell. Head of Business

Excellent

Service
Thank you for rating our team 10/10 and for awarding us with 5 Stars! Kind regards, Mark Powell. Head of Business.

There customer service is fantastic very helpful staff

Service

fully satisfied with service provided

Service
Thank you for choosing Lloyd Blackpool and rating our services 10/10. Best regards, Mark Powell. Head of Business.

Thorough investigation of problem and I was kept informed of progress throughout. Car was with you longer than expected but no issue as had courtesy car and it was important the problem was remedied.

Service
Thank you for sharing your experience with us and taking the time to complete the survey. Our BMW service team will be proud to receive your 5 Star rating. Best regards, Mark Powell. Head of Business.

Did everything that needed done

Service
Thank you for your feedback, Its great to hear you found the booking process easy and enjoyed your experience! Best regards, Mark Powell. Head of Business.

Can not fault the service and staff in any way

Service

Price matched tyres required. Staff did what they said they would. Kept me informed and answered some other questions I raised regarding car. Good customer service

Service

No problems, very helpful.

Service

My 3 year service found a problem that was immediately rectified by BMW at no cost and I left with the first MOT completely satisfied. Sam kept me informed throughout and supplied me with a preferred manual loan car, knowing my requirements.

Service

My car was recovered from the roadside one week after I had purchased it as an AUC from another dealer. Lloyd took over the whole process of working with the supplying dealer to agree that the repair could be done by them as they were 200 miles away.

Service

The service was carried out quickly and the staff were helpful however I am only fairly satisfied because an issue I have reported has not been fixed

Service

Very happy with the work done to my car. Everything I asked for was done whilst I waited.

Service

Did exactly what I had wanted doing and listened to me.

Service

Nothing was too much trouble for any of the staff , always polite and very helpful .

Service

I booked the car into my local dealer in Southport (3 miles away). BMW then cancelled and switched to Blackpool (37 miles away). Seems strange plus the tank wasn't refilled to take into account the additional petrol used for the return trip

Service

Excellent service and information

Service

Perfect service by Vickie Slater. I was kept informed at all stages of the progress of the work, and she also took into account my travelling needs when sorting out a courtesy car.

Service

The sales person Gary, at Lloyd Blackpool was the best car sales person I have ever dealt with, he even spoke to me on the phone on his day off. He went the extra mile.

Sales

The car is perfect for me a joy to drive and supplied in only 2 weeks having looked at 7 other makes the best availability date was several weeks longer for a Mini Countryman

Sales

Purchase ok but 2 weeks since paying deposit for car ive still not picked it up due to awaiting BMW finance to pick up current BMW

Sales

Paul Woodman and Nick Driver made all my dealings from ordering to delivery a pleasure, and couldn,t be more satisfied, at an excellent Dealership that is Lloyd Motors in Blackpool.

Sales

Delivery of car from main holding was a day later than said other than that good experience

Sales

Again staff very helpful, all questions answered, from beginning to end

Sales

Trouble free and everything made clear

Sales

Very satisfied. Knowledgeable staff and an overall good experience

Sales

Dealership very helpful and worked tirelessly to ensure an acceptable deal. Senior sales executive always helpful and knows our needs.

Sales

See above

Sales

No problems - arrangements for collection & hand over worked well.

Sales

The friendly relaxed atmosphere continued to the end of the purchase

Sales

Very helpful company providing excellent service

Sales

The handover was great good knowledgeable staff

Sales

Jeremy and his team made me feel comfortable, and answered any questions I had .

Sales

Simple process - I told dealership what I wanted and they arranged the car without and problem and very quickly

Sales

We were completely satisfied...our salesperson Walter took us through the various models and features. Nothing was too much trouble and he even provided us with a video of the particular model that we were interested in.

Sales

No problems and a first class service